Shipping policy

We ship via Australia Post. Online orders will be processed in 1-4 working days. Once dispatched, the tracking number will be communicated to you via email. Delivery timelines are as per Australia Post’s standard service timeline. Your order should be delivered in 7-10 working days.

Please note that for online orders placed on our website cocoearth.com.au –

A. Orders Below AUD $100: Flat fee of AUD 9.90 will be applicable.
B. Orders Above AUD $100: We provide Free shipping.
C. Minimum order value $50.

Please note that the FREE shipping option is applicable for Online retail orders of above $100 value.

For Wholesale / Bulk supply orders: Our team will communicate the delivery charges via email.

*Please note that Australia Post is experiencing significant delivery delays due to limited flights, social distancing requirements, and increased parcel volumes. This may impact the delivery time of your order, thank you for your patience and understanding during such time.